Privacy Policy

1. Introduction

Welcome to Karachi Punching Designer ("we", "our", or "us"). We are committed to maintaining the trust and confidence of our visitors and clients. This Privacy Policy outlines how we collect, use, protect, and handle your personal data when you visit or make a purchase from karachipunchingdesigner.com or use our digital embroidery digitizing services.

2. Information We Collect

We collect information to provide better services to all our customers. The information we collect includes:

• Personal Identification Data: Full name, email address, contact phone/WhatsApp number, and account credentials.
• Order & Artwork Data: Reference logo images, artwork files, design specifications, digitizing instructions, and order history.
• Payment Transaction Data: Payment confirmation metadata provided securely by our payment processor (Safepay / Easypaisa). We DO NOT collect or store raw debit/credit card numbers, CVV codes, or banking PINs on our servers.
• Technical Data: IP address, browser type, device information, and site browsing logs for security and performance optimization.

3. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

• Processing and fulfilling your custom embroidery digitizing orders and store file downloads (.DST, .PES, .EMB).
• Processing payments securely through licensed payment gateways like Safepay.
• Communicating order status updates, file delivery links, and responding to support queries.
• Maintaining customer account access and VIP Membership benefits.
• Preventing fraudulent transactions and ensuring web platform security.

4. Data Security & Storage

We implement industry-standard security measures including 256-bit SSL encryption, secure socket layers, and restricted access protocols to safeguard your personal data. Your reference logo artwork and digitized stitch files remain strictly confidential and are never sold, traded, or shared with third parties.

5. Third-Party Payment Services (Safepay)

Online credit/debit card transactions are processed securely by Safepay (Pvt) Ltd. Safepay adheres to PCI-DSS standards to ensure sensitive payment information is transmitted safely. Please refer to Safepay's official privacy documentation for details on payment processing handling.

6. Cookies Policy

Our website uses session cookies to maintain your login state, retain items in your shopping cart, and enhance user experience. You can choose to disable cookies through your web browser settings, though some interactive features of the site may be impacted.

7. Contact Us Regarding Privacy

If you have questions regarding this Privacy Policy or wish to request data updates or account removal, please contact our privacy compliance team: