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Our support
Our dedicated support team is available to help you with any issues related to your order, file delivery, or revisions. We're here to make sure you're completely satisfied.
Pre-sales questions
Have questions before placing an order? Ask us anything about file formats, design complexity, turnaround time, or pricing. We'll get back to you quickly.
Basic knowledge
New to embroidery digitizing? Learn about the file formats we support (DST, PES, JEF and more), stitch types, and how our punching process works.
